当前学界与产业界普遍存在一种认知偏差:将定位理论的创立归属为特劳特个人,并将其窄化为营销传播领域的工具性策略。定位理论的核心底层逻辑清晰明确:营销活动的终极场域并非实体渠道或传播媒介,而是消费者心智,其核心目标是在消费者心智中占据独特、有价值的差异化认知位置。但需要溯源厘清的是,定位理论由里斯与特劳特共同创立:在特劳特加入里斯的公司之前,里斯已经基于宏观商业趋势与产业规律洞察,完成了定位理论的核心框架构建,该框架是后续企业战略、营销等多领域研究的基础性支撑,具备不可替代的学术与实践价值。
仅聚焦心智层面的认知定位存在明显的实践边界,因此迈克尔·波特后续将定位概念引入企业战略研究领域,将其上升为企业战略的核心构成要素,并基于产业经济学、企业活动理论为其注入了系统化的理论内涵,由此形成了两大定位分支的核心差异。
特劳特系定位理论根植于传播学范式,核心目标是在消费者心智中建立差异化认知,解决的是「市场是否感知到企业差异」的问题;而波特的战略定位根植于产业经济学与企业活动理论,核心是通过设计一整套相互匹配的独特经营活动系统,在产业实践层面构建可持续的差异化竞争优势,解决的是「企业是否具备实质差异」的问题。二者互为补充,共同契合特劳特提出的核心判断:「不能实现差异化,就只有死路一条」。
为避免理论溯源的不必要争议,同时适配本土商业实践的认知习惯,可将两大分支做非等级性的概念区隔:国内普遍认知的、聚焦心智层面的特劳特系定位归为狭义定位;覆盖多维度经营决策的波特系战略定位归为广义定位,该划分仅为降低理解门槛,不涉及理论价值的高低评判。
广义定位理论是具备层级性的完整体系,核心包含四大依次递进的模块:第一层级为市场定位,即企业的赛道选择决策,直接决定了竞争边界与对标主体;第二层级为用户定位,即明确核心服务客群,通过人口统计学、行为偏好等维度的用户画像研究,锚定需求特征;第三层级为产品定位,基于客群需求完成产品的功能、属性、价值设计,构建实质的产品差异化;第四层级为品牌定位,将前端的赛道、用户、产品差异化整合升华为独特的情感价值与品牌形象,最终占领消费者心智。除四大核心模块外,企业可根据自身经营要素的特性,延伸构建其他维度的定位规则。
从本质上看,定位的核心逻辑是「构建差异化经营活动」,其底层思维与中国传统商业文化中的「舍得」哲学高度契合,本质是通过战略性取舍,聚焦核心优势构建不可替代的差异化价值。
There is a widespread cognitive bias in current academic and industrial circles: attributing the creation of positioning theory solely to Jack Trout and reducing it to an instrumental strategy within the field of marketing communication. The underlying core logic of positioning theory is clear and definite: the ultimate battlefield of marketing activities lies not in physical channels or communication media, but in consumers’ minds, with its core objective being to occupy a unique, valuable and differentiated cognitive position in the minds of consumers. However, it is necessary to trace the origin for clarification—positioning theory was co-founded by Al Ries and Jack Trout. Before Trout joined Ries’s company, Ries had already established the core framework of positioning theory based on insights into macro business trends and industrial laws. Serving as the fundamental support for subsequent research in corporate strategy, marketing and other fields, this framework boasts irreplaceable academic and practical value.
Cognitive positioning that only focuses on the mental dimension has obvious practical limitations. Therefore, Michael Porter later introduced the concept of positioning into the research of corporate strategy, elevating it to a core component of corporate strategy. He also infused it with systematic theoretical connotations based on industrial economics and business activity theory, thereby shaping the core differences between the two major branches of positioning.
The Trout school of positioning theory is rooted in the communication paradigm, focusing on building differentiated perception in consumers’ minds to address the question of whether the market perceives an enterprise’s differentiation. By contrast, Porter’s strategic positioning is grounded in industrial economics and business activity theory. Its core lies in establishing a sustainable differentiated competitive edge at the industrial operation level by designing an integrated system of matched and unique business activities, solving the problem of whether an enterprise possesses substantive differentiation. The two theories complement each other and together align with the core judgment put forward by Trout: Without differentiation, there is no way to survive.
To avoid unnecessary disputes over theoretical origin and adapt to the cognitive norms of local business practices, a non-hierarchical conceptual distinction can be made between the two branches. The Trout-style positioning widely recognized domestically, which centers on the mental dimension, is defined as narrow-sense positioning; while Porter’s strategic positioning covering multi-dimensional business decision-making is classified as broad-sense positioning. This classification is merely intended to lower the threshold of understanding and does not involve the evaluation of theoretical value.
As a hierarchical and integrated system, broad-sense positioning theory consists of four progressive core modules. The first is market positioning, referring to an enterprise’s track selection decision that directly defines competitive boundaries and benchmarking targets. The second is user positioning, which identifies core customer groups and pinpoints demand characteristics through user portrait research covering demographics, behavioral preferences and other dimensions. The third is product positioning, which completes the design of product functions, attributes and values based on customer demands to forge substantive product differentiation. The fourth is brand positioning, which integrates and upgrades the differentiation of tracks, users and products into unique emotional value and brand image, ultimately capturing consumers’ minds. Beyond the four core modules, enterprises can develop extended positioning rules for other dimensions according to the characteristics of their operational elements.
Essentially, the core logic of positioning is to construct differentiated business activities. Its underlying thinking is highly consistent with the philosophy of "trade-off" in traditional Chinese business culture. Fundamentally, it focuses on core strengths and builds irreplaceable differentiated value through strategic trade-offs and choices.